Reference

Understand What You Agree To on sl788

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and use any part of the sl788 platform. Access and eligibility depend on local law and are available only where permitted in your region.

Applies to all account holdersCovers DANA, OVO, GoPay wallet activityAccess subject to local lawUpdated terms take effect on publicationContact support for clarification
sl788 Understand What You Agree To on sl788
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the way we apply these terms seriously. This section explains what we do with your account data, how we handle wallet-linked information, and what steps you can take if you want to review or change how your account is managed.

Data Handling

Account data — including your registered e-wallet details for DANA, OVO, or GoPay — is stored securely and used only for transaction processing and account verification purposes.

Cookie Use

We use session cookies to keep your account active across pages. No payment data from DANA, OVO, or GoPay is stored in cookies; those transactions clear through each provider's own secure channel.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately — we can freeze wallet activity linked to DANA, OVO, or GoPay pending review.

Requesting Changes

To request a data correction, account closure, or terms clarification, contact our support team via live chat or email. We aim to respond to all formal requests within a reasonable period.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any clause in these terms is unclear, or you need to flag a dispute about a transaction made via DANA, OVO, or GoPay, our support team handles those queries directly. You do not need to navigate multiple channels — reach us through the options below and we will respond with reference to the relevant clause.

Team online

Live Chat

Open the chat widget inside your account dashboard. This is the quickest way to ask about a specific clause or a pending wallet transaction query.

Email Support

Send your terms-related question or formal dispute to our support email. Include your account ID and the wallet method involved — DANA, OVO, or GoPay — for a faster response.

Help Centre

The Help Centre holds written answers to common terms questions, including wallet verification steps and account closure requests for Indonesia-based accounts.

Common Questions About sl788 Terms

These are the questions we hear most often about how these terms apply to your account. If your question is not listed here, reach out via live chat or the Help Centre.

Yes. All wallet activity — whether you deposit via DANA, cash out to GoPay, or transfer through OVO — is governed by these terms alongside each provider's own wallet conditions.

We publish updates directly on this page. Continued use of your account after a change is posted means you accept the revised terms. Check this page periodically for the current version.

Depending on the breach, we may restrict wallet activity, suspend your account, or in serious cases close it permanently. We will contact you via your registered details before taking action where possible.

Send a written request to our support email with your account ID. We will handle it in line with applicable data rules and respond within a reasonable timeframe.

The same terms apply to all accounts. Access to the platform itself depends on whether local law in your region permits it — availability is not uniform across all Indonesia locations.

Contact our support team through live chat or email. If after review you do not accept the terms, you may request account closure and we will process any withdrawable balance to your registered OVO or DANA wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.